Last updated: 20 December 2025

This website is operated by NEXUCORP. Throughout the site, the terms “we”, “us”, and “our” refer to GRAND LONDON.

By visiting our site and/or purchasing something from us, you engage in our services (the “Service”) and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced on our website.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.

1) Online store terms

By agreeing to these Terms, you confirm that you are at least 18 years old or have reached the legal age of majority in your jurisdiction. You may not use our products for any illegal or unauthorised purpose, nor may you violate any applicable laws in the United Kingdom.

You must not transmit any worms, viruses, or destructive code. Any breach of these Terms may result in termination of your access to the Service.

2) General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your information (excluding payment details) may be transferred unencrypted and may involve:

• Transmissions over various networks
• Changes to conform and adapt to technical requirements of connecting networks or devices

Payment details are always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

3) Accuracy, completeness and timeliness of information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information only and should not be relied upon without consulting primary sources.

4) Modifications to the Service and prices

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuation.

5) Products or services

Certain products or services may be available exclusively online and may have limited quantities. Returns are subject to our Return and Refund Policy.

We have made every effort to display our products as accurately as possible, but we cannot guarantee that your device’s display will reflect the actual product.

We reserve the right to:

• Limit sales of products or services to any person, region, or jurisdiction
• Limit quantities of any products or services
• Modify product descriptions or pricing at any time without notice
• Discontinue any product or service at any time

6) Accuracy of billing and account information

We reserve the right to refuse or cancel any order. If an order is changed or cancelled, we may notify you via email or phone.

You agree to provide current, complete, and accurate account information and to promptly update your details.

7) Optional tools

We may provide access to third-party tools which we do not monitor or control. Use of such tools is entirely at your own risk.

8) Third-party links

We are not responsible for third-party materials or websites linked on our site. Complaints regarding third-party products should be directed to the third party.

9) User comments, feedback, and submissions

You agree that we may use, edit, publish, or distribute any content you submit as necessary to operate and improve the Service. We reserve the right to remove unlawful or offensive content.

10) Taxes

For orders shipped within the United Kingdom, prices are displayed in GBP (£). If any taxes are applicable, they will be shown at checkout.

11) Errors, inaccuracies, and omissions

We reserve the right to correct errors and to cancel orders affected by inaccuracies.

12) Prohibited uses

You are prohibited from using the site or its content:

• For any unlawful purpose
• To violate any applicable laws or regulations
• To infringe intellectual property rights
• To harass, abuse, harm, or discriminate against others
• To submit false or misleading information
• To upload viruses or malicious code
• To interfere with security features

Violation may result in termination of your access to the Service.

13) Disclaimer of warranties; limitation of liability

Our products and services are provided “as is” without warranties to the fullest extent permitted by law. We are not liable for damages arising from use of the Service, except where such limitation is not permitted by applicable law.

14) Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales.

15) Payment methods

We accept secure payment methods including major credit and debit cards and digital wallets where available. All available methods are displayed at checkout.

16) Store credit

In certain cases (for example, where a resolution is agreed upon with our support team), we may offer store credit as an alternative resolution. Store credit is issued at our discretion and may be subject to specific conditions communicated at the time it is issued.

This section does not affect your statutory rights under applicable consumer protection laws.

17) Contact details

• Store name: GRAND LONDON
• Company name: NEXUCORP
• Company registration number (SIREN): 932 502 172
• VAT number: FR47932502172
• Business address: 229 Rue Saint-Honoré, 75001 Paris, France
• Email: contact@grand-london.com
• Phone: +44 20 8058 3051

NEXUCORP is registered in France. GRAND LONDON currently sells and ships orders only within the United Kingdom.

Customer support hours (GMT):

• Monday to Friday: 09:00–17:00
• Saturday & Sunday: 10:00–17:00

We aim to respond to all inquiries within 24 hours on business days.